Shipping policy

As a result of enhanced precautionary measures due to COVID-19, shipping and in transit times may be delayed. Standard orders may take up to 3-5 business days to process before they are shipped from our facility.

CAN I CHANGE THE ADDRESS ON MY ORDER?

We know you get super excited about your ALEXA purchases. That's why we process orders as quickly as possible. For this reason, we cannot guarantee any changes or cancellations to your order once it has been submitted. If you need to change or cancel your order, please call us as soon as possible at 009611268361 and we will make every attempt to honor your request.

HOW WILL I KNOW MY ORDER HAS SHIPPED?

You will receive a shipping confirmation email once your order has shipped. (Woohoo!) Once you have received this email please allow 24-48 hours for your tracking number to update.

Please keep in mind delivery dates may change due to inclement weather conditions or holidays.